Lifetime Warranty

Raad Jewelers offers a lifetime warranty against manufacturing defects on all fine jewelry.

We guarantee that all items sold will be free from any manufacturing defects at the time of delivery.

For any manufacturing defects, Raad Jewelers will repair or replace the item without charge.

The manufacturing warranty excludes coverage for wear and tear, loss of the centerstone, product loss, theft or failure to obtain the repairs required to preserve the integrity of the jewelry.

Repair or service performed by a jeweler outside Raad Jewelers will void the warranty.

Some examples of common jewelry issues that would NOT be considered manufacturing defects include:

  • The discoloration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
  • Precious metals, and especially prongs, wear down over time and may require restoration work as part of normal wear.
  • Prongs catching, wearing out, or bending over time due to everyday wear or normal damage, allowing a diamond to fall out.
  • The loss of a diamond caused by damage from everyday wear or from other damage.